Q. What does the "HQ" stand for?
A. "High Quality"
Q. How can I tell if you really are a good place to bring my vehicle?
A. Reputation can't be faked and HQ thanks everyone that has allowed us to earn such a good one.
HQ Automotive is located in a small town. It's not difficult to find someone nearby to ask about us.
Ask any business, church, or just about any person most know HQ Auto. You could also ask the parts
stores or other vendors with whom we do business.
Q. If the quality of work is higher at HQ Automotive, does that mean it cost more too?
A. Absolutely not. Your overall cost will be lowest.
Q. Does that mean your prices are higher for the same service?
A. There are two parts to this answer. First, it's difficult to find the "same" service somewhere else, a
"brake job" (or other service) is different at HQ Automotive then a "brake job" elsewhere.
Second, I really don't know if HQ Automotive's prices are higher or not. Except for tires I haven't price
shopped the competition and I don't intend too. If I did, I would expect to find some things higher and
some lower. I would also expect, when price shopping, to find there's always somebody claiming they
will do it for less. Their intention being to get more from you after you've brought in the vehicle. Or
worse, if they don't raise the price what corners do they cut to stick to their 'low ball' price?
Q. If you don't base your price off the competition why did you price shop tires?
A. It was necessary to find the best value. There are a lot of choices in tires on the market. During
my research I found if you purchase a lower priced tire at your favorite discount store you can plan on
it costing you 40%-50% more in the long run (providing the cheaper tire doesn't cause premature
failure of other vehicle components, then you can add quite a bit more to the cost). If you purchase a
tire of similar quality (even at the discount store), I found you can expect to pay approximately
25%-35% more.
Q. What methods of payment do you accept?
A. Major credit cards, checks and cash.
Nitrogen FAQ
Question: I've never heard of this, what good does it do me?
Answer: Tires last longer, leak less, get better fuel economy and are safer. To read more about the
advantages go here.
Question: Is nitrogen dangerous or explosive?
Answer: No, that's one of the reasons it is a law and must be used in large airplanes. It's safer.
Question: If I need too, can I still put regular air in my tires?
Answer: You bet! Ideally they would always have nitrogen put back in them, however if you need to air up
your tire and it's not available go ahead. Also, the percentage of oxygen and moisture you just put in will be
quite low in comparison to the amount of nitrogen already in the tire.
Question: I don't need new tires right now but I would like to have the advantages of nitrogen in my tires, can
you put it in them?
Answer: Certainly. However, they will need to be converted over and purged of the air. This cost $34.99 for
most cars and $45.99 for most trucks and Suvs.
Question: Do other shops put nitrogen in tires?
Answer: It's not real common, but yes a few do. Expect it to be more common in time. Near the end of
2007 a law requiring all new automobiles in the US to be equipped with a low tire pressure monitoring system
will take effect. This may speed up the interest in inflating tires with nitrogen as nitrogen doesn't leak as
quickly as air and sensors themselves would be in a less harmful environment decreasing their failures due to
oxidation or moisture.